Text Support

Click here for text-support.

Standard text-messaging rates may apply.

CU*Talk | 24-Hour Banking

Our 24-hour telephone banking service allows you to check balances, transfer money and see what checks have cleared. It’s a great service to keep in touch with your accounts when online access isn’t an option. Members need to set up a four digit pin to use this service.

Click to Call 989-497-1600
to set up your pin.

Then call 1-844-776-9164
to launch CU*Talk.

Text Banking

Quick and convenient access to account balances on the spot. This service is free and available 24 hours a day—7 days a week.

Click here for set-up instructions.

Branch Closings | Holiday Hours

All FCU branches are closed to observe the following holidays:

New Years Day
Martin Luther King Day
Presidents Day
Good Friday (closed from Noon – 3pm)
Easter
Memorial Day
Independence Day
Labor Day
Columbus Day
Veterans Day
Thanksgiving
Christmas Eve (closed in 2017)
Christmas Day
New Years Eve (closed in 2017)

Lost-Stolen-Denied Debit | Credit Card

Lost or Stolen FCU Debit or Credit Card?
Call 1-888-241-2510 (inside U.S.)

Call 1-909-941-1398 (outside U.S.)

Activate and Pin Change:
Call 989-497-1600

 

Dispute Debit | Credit Card

Dispute MasterCard Debit or Credit Card Purchases|Transactions

Click here for dispute form

Activate Debit | Credit Card

Activate and Pin Change/Debit Card:

Click to Call 989-497-1600

Change Debit | Credit Card PIN

Change debit/credit card PIN by calling:

Click to Call 989-497-1600

Activate MasterCard Secure Code

Protect yourself when you shop on-line by registering your FCU MasterCard by clicking here.

It’s another level of security to protect yourself from identity theft.

FCU Membership Handbook

Send Payments to FCU

Send all mail and|or correspondence to:

Frankenmuth Credit Union
P.O. Box 209
Frankenmuth, MI 48734

Mail should not be sent to individual branches.

Send Mail to FCU

Send all mail and|or correspondence to:

Frankenmuth Credit Union
P.O. Box 209
Frankenmuth, MI 48734

Mail should not be sent to individual branches.

Become A Member

For Sale | Pre-Owned

Vacation | Travel

Before traveling, we ask that members call/text/chat FCU support center.

We also recommend all Members download the CardNav app to help manage and protect their debit card. CardNav shows you balances and recent transactions – including purchases, ATM withdrawals and even attempted transactions, in real time.

Incoming Wiring Instructions

Wire to:
ALLOYA CORPORATE FEDERAL CREDIT UNION
4450 WEAVER PARKWAY
WARRENVILLE, IL  60555
ABA # 271-987-635


Further credit to:
FRANKENMUTH CREDIT UNION
580 N MAIN ST
FRANKENMUTH, MI 48734
ABA # 272-480-131


Final credit to the member:
NAME
ACCOUNT NUMBER
SPECIFY WHETHER CHECKING OR SAVINGS

**WE DO NOT HAVE A SWIFT CODE–we do not have relations with a US bank-they can use any US bank that has a Swift Code**
Wire must go to Alloya Credit Union first, then further credit to Frankenmuth Credit Union-otherwise it will be rejected

ID Protect

More than 11.6 million Americans were victims of identity fraud in 2011, an increase of 13 percent over 20101. We don’t want you to become one.
Recouping losses and clearing your credit will take time and money if you are a victim of identity fraud. As your trusted financial partner, your identity protection is our highest priority. We already have procedures in place to detect warning signs of identity theft, such as unusual account activity, and we take immediate action and the appropriate steps to prevent and mitigate any potential identity theft event. But now, we are doing MORE.
Our FCU members with consumer checking accounts, and their family3 will receive the following identity theft protect protection powered by IDProtect, for a low monthly security fee2 of $2. This fee will be deducted from the head of households consumer checking account on the 1st of each month and will apply to coverage for the current month.

  • Coverage for you, your family, and joint account holders
  • Cellular Telephone Protection5:
    Eligible account holders receive up to $300 of Cellular Telephone Coverage to reimburse the cost of replacing or repairing your eligible cell phones, including the primary line and up to two additional lines.
    This valuable protection covers you whether you are at home or abroad. To receive this Cellular Telephone Protection, you must pay your monthly mobile phone bill from your eligible FCU checking account that your $2 security fee for ID Protect comes out of
  • Debit and credit card registration
  • Comprehensive identity theft resolution services  at 1-877-610-7889 – toll-free access to a dedicated fraud specialist assigned to manage your case
  • Experienced recovery professional will walk you through the recovery process – until your identity is restored.
  • Identity theft recovery case plan to inform you of the recovery process
  • Total Identity Monitoring – continue monitoring of over 1,000 databases including credit, Social Security, public records, real property records, telephone and many others. If your risk is rated at medium or high, you will be notified of the possible breach.
  • Credit Monitoring – daily credit file monitoring and automated alerts of key changes to your Experian, Equifax and TransUnion credit reports
  • 3-in-1 Credit Report
  • Free Credit Score every 90 days.
  • Online identity theft news center and valuable phone and web resources

Those FCU members that qualify also receive up to $10,000 identity fraud expense reimbursement coverage4 for expenses associated with restoring your identity.

How do I activate this valuable service?

Visit www.IDProtectMe247.com and input the access code that you received in the mail or at the time of account opening. If you no longer have this code, please contact us at 989-497-1600 and we can provide it to you.

Account Owners can call the Frankenmuth Credit Union directly – but if you have questions directly related to the benefits and service or have a claim you can call:

IDProtect Service Center 1-877-610-7889 (General Questions)

1 Javelin Strategy & Research, 2012 Identity Fraud Survey Report.
2 Security fee will be deducted from your account by Frankenmuth Credit Union and will apply to coverage for the current month.
3 Family includes spouse, dependents up to age 25 with permanent address being the primary members and parents living in the same household.
4 Identity Theft Insurance underwritten by insurance company subsidiaries or affiliates of Chartis Inc. The description herein is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions. Insurance coverage is provided to all eligible account holders at no additional cost. Insurance coverage is provided to consumer checking account holders by Frankenmuth Credit Union.
5 Identity Fraud Expense Reimbursement Coverage and Cellular Telephone Protection are not a deposit, are not NCUA insured, are not insured by any federal governmental agency, are not guaranteed by FCU or any FCU affiliate. The description of the Cellular Telephone Coverage is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to Guide to Benefits for terms, conditions, and exclusions of coverage.
Insurance product is not a deposit; not NCUA insured; not an obligation of credit union; and not guaranteed by credit union or any affiliated entity.

Order Paper Checks

Click here to view check catalog to choose your style of check then
click to call 989-497-1600 to place your order or use the link below

Re-Order Checks Here

Order Foreign Currency

Go to Frankenmuth Credit Union’s account login in left-hand menu. Login in standard|desktop view. Under Info Center click on Helpful Links. This is where you will find a link to Order Foreign Currency. You can choose to have it shipped conveniently directly to your home (you will need someone there to sign when they deliver) or to any one of the FCU branches for you to pick up.

Click here for account login.